Data Collection:
- We collect only the personal data required for eBook purchases and account management.
- Data collected may include names, email addresses, payment information, and reading preferences.
- We inform buyers about the data we collect and obtain their consent where required.
Data Use:
- Personal data is used solely to process orders, provide customer support, and enhance user experience.
- We may use anonymized data for market research and improving our services.
- We do not sell personal data to third parties.
Data Storage:
- All personal data is stored on secure servers with industry-standard encryption.
- We implement strict access controls, ensuring only authorized personnel can access buyer data.
- Regular backups are performed to prevent data loss.
Data Retention:
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Account information is retained until the buyer requests account deletion.
Purchase records are kept for the duration required by applicable laws.
Data Security:
We use advanced security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal data.
Regular security audits and penetration tests are conducted to identify and address vulnerabilities.
All employees undergo regular data protection training.
Buyers Right:
Buyers can access, correct, or delete their data.
We provide a straightforward process for buyers to exercise these rights.
Requests related to personal data are handled promptly and efficiently.
Third-Party Services:
- We carefully vet any third-party services that may have access to buyer data.
- We ensure all third-party providers adhere to our data protection standards through contractual
obligations.
Data Breaches:
- We have a comprehensive incident response plan in place.
- In the event of a data breach, we will promptly notify affected buyers and relevant authorities as required by law.
Cookies and Tracking:
- We use cookies and similar technologies to enhance user experience and analyse site usage.
- Buyers can manage their cookie preferences through their account settings.
International Data Transfers:
- If we transfer data across borders, we ensure appropriate safeguards are in place to protect the data.
- We comply with relevant regulations regarding international data transfers.
Policy Updates:
- This policy is reviewed regularly and updated as necessary to reflect changes in our practices or legal requirements.
- Buyers will be notified of any significant changes to this policy.
By implementing this data protection policy, ImperialBook Hub demonstrates our commitment to safeguarding our buyers’ personal information. We strive to maintain our customers’ trust by ensuring the highest data protection and privacy standards.