Password Length and Complexity:
Minimum length: 12 characters Must include at least:
- One uppercase letter
- one lowercase letter
- One number
- One special character (!@#$%^&*()_+-=[]{}|;:,.<>?)
Password Expiration:
- Passwords must be changed every 180 days
- System will prompt users 14 days before expiration Password History:
- New passwords cannot match any of the previous five passwords used
Account Lockout:
- Accounts will be temporarily locked after five failed login attempts
- Locked accounts can be unlocked after 30 minutes or by contacting customer support
Multi-Factor Authentication (MFA):
- MFA is strongly encouraged for all accounts
- MFA is mandatory for accounts with access to purchased eBooks
Password Recovery:
- Secure password reset process via email or SMS
- Temporary passwords expire after 24 hours
Password Storage:
- All passwords are hashed and salted in our database
- Plain text passwords are never stored or transmitted
Password Managers:
- We encourage the use of reputable password managers
- Instructions for using password managers with our platform are provided in our Help Centre
Prohibited Passwords:
- Common words or phrases
- Sequential numbers or letters
- Personal information (e.g., birthdays, names)
- The word “password” or variations
- ImperialBook Hub or any variation of our company name
Login Notifications:
- Users will receive email notifications for successful logins from new devices or locations
Password Strength Meter:
- Our registration and password change forms include a password strength meter to guide users
Security Questions:
- In addition to passwords, users must set up three security questions for account recovery
Single Sign-On (SSO):
- We offer SSO options for added convenience without compromising security
Regular Security Audits:
- We conduct regular audits of our password systems and update this policy as needed
User Education:
- We provide resources on creating and managing strong passwords in our Help Centre
Compliance:
- This policy complies with current industry standards and regulations
By adhering to this password policy, our buyers can enjoy a secure experience on ImperialBook Hub. We are committed to protecting your accounts and personal information while providing seamless access to our extensive eBook collection.
Remember, a strong password is your first line of defence in the digital world. Thank you for your cooperation in maintaining the security of your ImperialBook Hub account.